UPDATE: ok, so here is where I am. i have been issued a full refund and at this point am (I guess) waiting on a package from them to return the gauze they sent. Also, I found Sterile gauze 12 4in x 4.1yard rolls for about the same price on amazon. Didn't shop around enough apparently lol.
So, while their customer service is OK... after they tried hard to convince me NOT to get a full refund, they ADMITTED to false or at LEAST misleading advertisement on Ebay.
VERDICT: STAY AWAY FROM BP MEDICAL SUPPLIES ON EBAY.
[url=http://yoursmiles.org/p-m