NewsMaxPlus

[JohnyMac]

For you folks that are not aware, NewsMax is no more. Now they are NewsMaxPlus, a pay for news source.

The annual fee is $49.99 which I have no problem with. Either pay it or move on. The problem I have is you can only watch it through a cable service or your computer. Not on Roku or Amazon's Fire as has been the case in the past.

I gave up cable and went to a streaming service like NewsMax months ago. I will not be signing up for cable again. Cut that cord.

I use my computer (Laptop) to fact check all news outlets while I watch them. Can't do that while I am running NewsMax on my laptop and hooked to the TV.

MrsMac when I am not home, will not be able to handle the acrobatics hooking up my laptop (It will probably be with me anyway) to the TV.

I am not going to buy a new "Smart TV" for me to down load the news NewsMaxPlus App.

I have sent NewsMax three emails outlining my inability to use NewMaxPlus. To date, I have heard squat. Am I the only person with this issue? Bottom-line, if NewsMaxPlus is not available on Roku, by November 12, 2023, I will be canceling the annual fee I signed up for.

Stay tuned,
 

[pkveazey]

Say what? Paying for news is like paying someone to lie to you.

[JohnyMac]

PKv   

[JohnyMac]

Well NewsMax finally got back to me. This is their response to one of my four emails to them,

Dear Newsmax Viewer,

Recently you contacted us about problems with Roku and Newsmax+.

Currently, you can watch Newsmax+ on Roku, although there were some initial glitches.

If you purchased a Newsmax+ subscription through Roku?s in-app purchase feature, your subscription may have not ?synched? with Newsmax.

Please check your Roku device. If you can easily access the Newsmax channel, there is no problem.

If you can?t, your subscription may not have synched.

To fix this issue, you may follow these instructions:...

I did what they suggested in the fix and it worked.

Only took them 10 days to respond. Good thing as I had in my calendar to cancel my subscription the 13th.

Here is the fix if you are interested,

Open the Newsmax app on your Roku device.
Navigate to "Account Settings" in the left navigation menu.
Select "Login" from the options.
A gray box will appear containing a prefilled email address. Do not proceed. Close the gray box by pressing the back button one time.
After closing the gray box, you should see a blue screen. Enter your Newsmax+ credentials on this screen to log in and start streaming.
If you signed in previously using your Roku credentials in the gray box but subscribed through NewsmaxPlus.com, please follow the instructions below to sign out and sign back in using your Newsmax+ credentials.

Log out of the Newsmax app in account settings
Then, restart your Roku:
Press Home on your Roku remote.
Scroll and select Settings.
Select System.
Select Power. If you do not see a Power submenu, skip to the next step.
Select System restart.
Open the Newsmax app on your Roku device.
Navigate to "Account Settings" in the left navigation menu.
Select "Login" from the options.
A grey box will appear containing a prefilled email address. Do not proceed. Close the grey box by pressing the back button one-time.
After closing the grey box, you should see a blue screen. Enter your Newsmax+ credentials on this screen to log in and start streaming.
If you encounter any issues accessing our content, our customer support team is here to assist you. Please contact customer support via email at customerservice@newsmax.com

We apologize for the inconvenience and are working hard to provide the best experience possible.

Sincerely,
Customer Support, Newsmax

[Jackalope]

Glad to hear you got it resolved.

It sucks that it took so long to get a response.  Customer service is definitely deteriorating in the U.S.  But then again, I guess most customer service centers are no longer in the U.S., but in the Philippines, India, etc.  So much for all that global b.s.