I have to give a shout-out about Blackhawks’s customer service as it was A+ with an issue I recently had.
I purchased a Serpa II Tactical with thigh paddle for my secondary. Well I used it for a year and to be quite frank I hated the thigh carried rig.
The holster kept getting in the way. In the way of my AR when carried on my back muzzle down. It got in the way going through heavy brush. It was located no where near where my EDC was carried on my belt. So I wanted to try the holster, which I liked, on my battle belt.
I sent an email to Blackhawk customer service outlining my thoughts and needs. To my email a young man contacted me and described a solution to my problem -FREE!
He told me that he totally understood my need and offered to send me an accessory to make the Serpa II holster belt mounted.
I just received the accessory and it met my need 100%!
Thank you Blackhawk! I will deal with you folks again and pass on the great experience I had.
